Customer Service at True Value is comparable to none…they could give lessons in customer service. Go there whenever I can…the new Ask Rental has given us great items and exceptional service too…thrilled to have more choices.
Customer service is great. Some of the items are a bit pricier than other places. But for major Stihl parts they are the place to go. Also surprisingly for vacuum cleaner belts, had a year old vacuum that couldn’t find a new belt for. They had it, granted it was dusty from sitting hanging on the hook but I didn’t have to order it offline and wait weeks or possibly buy a new vacuum.
We’ve used their rental service numerous times and we’ve never had an issue. Extremely flexible and always helpful, the customer service is second to none – no one is in a rush to get away from you, I guess that’s the difference in a family run business. The range in selection is impressive with great prices too. Looking forward to going back there again!
Extremely helpful service and the repair shop is great. They always seem to have the exact thing I am looking for and usually cheaper than a big box store.